At Tru Blu Vintage, each piece is thoughtfully curated, packaged, and sent off with care. Here’s everything you need to know about how we handle shipping and policies:
Shipping Details:
• Orders are shipped out within 1-5 business days after purchase. Sometimes same day if ordered during the week and before 11am. (EST)
• We always choose the most cost-effective rate between USPS and UPS to get you the best deal — shipping rates are determined by weight, size, and destination.
• Local pickup is available in the Kalamazoo, MI area. Select this option at checkout or contact us to coordinate a pickup time.
Returns & Damages:
• All sales are final. Due to the nature of vintage, we do not offer returns or refunds.
• If your item arrives with significant damage, please contact us within 48 hours of delivery. All packages are insured, and we’re happy to file a claim. Be sure to include clear photosof:
• The damaged item
• The box
• The shipping label
Need Help?
We’re here to make your Tru Blu experience smooth and personal.
Email us at:vintagebytrublu@gmail.com
Follow along on Instagram:@trubluvintage
Thanks for shopping small and vintage — you’re keeping timeless style alive in the mitten